Tired of scouring the clearance racks for that bargain buy, comparing prices from store to store or surfing the Net for hours only to come up with meager discounts on inferior goods? Why not start with rock bottom prices on a wide selection of quality merchandise you use every day! With Direct Savings Network, you can get a better deal on a wide selection of merchandise items online or by phone. Whether you buy through us or use our quote to get a better price locally, you can shop with confidence that you’re getting the best deal!
- Order online
Click here to browse through thousands of items available through the Direct Savings Network discount shopping service.
- Order by phone
Our customer satisfaction specialists will quote you our best price, which includes shipping and handling, and sales tax if applicable. Simply call the toll-free number listed within your membership materials, and provide the customer satisfaction specialist with your group and membership numbers from the front of your membership card. You will also need to provide the item’s specifics including the name, make, model, color, size and any other information that might be helpful such as fabric numbers and styles.
Please do not request information on department store brands, as “private label” brands are not available. Certain items may only be available for shipment in the 48 contiguous states. Some products or services may not be available due to legal restrictions or as required by the applicable provider or manufacturer.
You can check on the status of your order any time online or by phone.Click here or call the toll-free number located within your membership materials.
Additionally, a product may be removed from its service or unavailable if Direct Savings Network determines that the product cannot be delivered within a reasonable amount of time or if Direct Savings Network determines that shipping and handling costs will eliminate the majority of the savings on a purchase. Delay or failure of performance by Direct Savings Network shall be excused if normal operations are hindered or prevented by strikes, lockouts, acts of God, acts of the government, acts of the civil military authorities, material shortages, dollar fluctuations and or/ other conditions, availability of products, delays of public carriers, fire, theft, accident, human error on the part of anyone connected with Direct Savings Network or its suppliers and vendors or distributors and laws of any kind limiting or conditioning the conduct of Direct Savings Network or its suppliers, vendors or distributors. Direct Savings Network shall not be responsible for non-delivery or discontinuances of any product by the manufacturer, distributor or vendor. Direct Savings Network reserves the right to update, modify or change its policies and procedures, products, brands, pricing and programs at any time without notice. Direct Savings Network reserves the right to limit quantities. Direct Savings Network and its suppliers, vendors and distributors make no warranty, express or implied, in connection therewith respect to any products offered or sold through the program or information furnished, including any warranty of merchantability or fitness for a particular purpose.
It is the policy of Direct Savings Network to comply with all federal, state and local laws pertaining to the regulation of various consumer services. We have made every effort to ensure the accuracy of the information in this manual; however, we are not liable for printing errors and/or omissions.
Most items purchased through Direct Savings Network are shipped within 2 weeks in factory-sealed packaging. Small packages are usually delivered by UPS. Larger items, such as furniture, will arrive by common carrier. Any special delivery instructions will be discussed at the time you place your order. We must know which models, and how many of each model you wish to purchase in order to quote delivery charges.
Small packages are usually delivered by UPS. Larger items will be shipped by common carrier. Although we are not able to prearrange delivery for a specific day or time, we will attempt to notify the common carrier to contact you prior to delivery. Common carrier shipments are curbside deliveries. Please make arrangements to be available at the time of delivery. An in-house delivery can be arranged for some furniture and appliance shipments. Quotes on this method of delivery are available when you place your order.
Shipping and handling options and charges are discussed at the time of your initial quote. Your order may be shipped freight collect or freight prepaid. Should the carrier request payment for a freight shipment in error, please accept the merchandise, pay the freight charges and keep a copy of the freight bill. Send us a copy of this bill with your purchase order number and your member number. We will promptly refund any additional charges that have been made in error.
Inspect the order immediately. Do not sign for merchandise until you inspect for damage. If a shipment arrives with apparent damage, sign the freight bill “With Exception” and note which pieces are damaged. Accept the shipment, call the trucking company to report the damage and call our toll-free number immediately for further assistance. Open the cartons immediately and completely inspect your order. If you find concealed damage:
- Notify the trucking company or UPS immediately – no more than 6 hours after receipt of shipment.
- Call our office within 6 hours after receipt of shipment to report the damage and for further assistance. We will assist you in settling your claim as expeditiously as possible.
- If possible, do not unpack or move the cartons.
- Save all packing materials, cartons, etc. for inspection.
If the above procedures are followed, the damaged pieces should be replaced or repaired at no cost to you. We cannot be responsible for delivery damage if it is not reported to the trucking company and our office within 6 hours of the delivery.
If you pick up your order from the carrier’s terminal, you must inspect the order and note any damage on the freight bill before leaving the carrier’s terminal.
You may cancel your order any time prior to shipment, unless your item is a special order such as custom furniture, computers and cars.
The comparison item must be new (current model year), in stock and perfect merchandise carrying the identical manufacturer’s model number, color, description and warranty and/or guarantee. New merchandise that is damaged in any way, defective, discontinued, not perfect, gray market or parallel merchandise or merchandise for which the price does not include the full US warranty, seconds, re-packs or floor samples do not qualify as identical products for purposes of the low price guarantee.
An authorized retail business means a dealer selling consumer goods at a profit in an arms length transaction to the general public on a regular basis. This does not include charities, internet sales, government subsidized outlets, other subsidized businesses, buying or membership clubs, builders, contractors or any special arrangement.
Regular price means the price at which the retailer ordinarily sells the product to the general public in accordance with its usual and ordinary policy of doing business. Sale prices which are available to the general public areconsidered regular prices. Prices not qualifying for the low price guarantee include prices for left-over models, floor samples, discontinued products or closeouts, from or through buying services, bankruptcy sales or loss leaders, depressed merchandise prices, construction package deals on products, employee discounts, prices obtained through the internet, prices obtained through an employee benefit program, prices obtained through an arrangement, cash only or limited availability sales or government subsidized outlet prices.
You must submit valid proof of the lower price for the comparison item. A verifiable advertisement or verifiable written quotation on a firm’s business stationery which shows the item, price (including any shipping or delivery charges), brand name, model number and when the price is in effect, as well as the name and address of the retail business which is selling the identical product, will be considered valid proof. The difference will be calculated on the merchandise cost excluding any taxes or shipping charges quoted by the retail business and Direct Savings Network. Direct Savings Network reserves the right to verify and correct shipment charges should there be a miscalculation. All prices submitted for comparison must be verifiable. Prices will be compared prior to any applicable rebates.
The savings guarantee does not apply to loss leader or limited availability items, cash only sales, closeouts, returned items, computer industry products, employee discounts, automobile or other vehicles, pricing attained through the internet, DVDs, CDs, loose or set stones, movie tickets, travel, gourmet foods, tires, special or negotiated arrangements, returned items, canceled orders, incorrect prices quoted due to vendor or employee errors or any product or service not purchased directly through the Direct Savings Network shopping service.
The member is entitled to one (1) “double-the-difference lowest price guarantee” in the US per item quoted. To illustrate, a member does not receive the payment back on five (5) identical items, but only on one (1) item per item purchased through Direct Savings Network. To qualify, products must be delivered to members who reside in the Continental US. Please allow 30 days for processing.
Buy merchandise through the Direct Savings Network shopping service and double the repair period of your manufacturer’s warranty. That’s up to 12 months extra, and it’s free!
- A 3-month warranty extends to 6-months
- A 12-month warranty extends to 2-years
- A 2-year warranty extends to 3-years
How it works
Within 30 days from the time you receive your product, please send the following:
Proof of purchase: A copy of the bill, packing slip or Direct Savings Network shopping service order acknowledgment form.
A copy of the manufacturer’s warranty, including the product description, model number and serial number.
Your individual member number, group number and zip code. You must be an active member for your product registration to be processed.
Send to: Direct Savings Network, Member Services, Extended Warranty, PO Box 14655 Minneapolis, MN 55414
You will be sent confirmation of your product registration, along with a special toll-free number to call in the event that you need service on your product.
Special Terms & Conditions
- Only products that come with valid US warranties are covered. Certain terms, conditions and limitations apply.
- In the event of a split manufacturer’s warranty, the shortest period will be doubled.
- Repairs during the extended part of your warranty are normally “carry-in”. Exception: If the manufacturer requires in-home service, you will be paid only for the parts and labor, not for travel time or mileage.
Direct Savings Network has excluded products on which the manufacturer does not provide proper warranties or national service facilities, as well as the following items: fuel oil, heating systems, building materials, animal food, farm equipment, home improvements, snow skis, dry cleaning, marine equipment, repairs, diving equipment, clothing (limited), toys (limited availability), swimming pools, central air conditioning and motorcycles.